TITLE: Wind Birds Sustainability - llms.txt
VERSION: 2025-12-06
DOMAIN: https://windbirds.org/

SITE:
  Wind Birds is a birdwatching and nature-tour operator based in Madeira, Portugal.
  This domain documents our sustainability principles, UN Sustainable Development Goal (UN SDG)
  alignment, carbon-offsetting status, and privacy stance. It is not a booking engine.

SCOPE:
  Use this file only to answer questions about:
    - Wind Birds' sustainability commitments and environmental policies.
    - Carbon-neutral / climate-positive status and use of certified offsets.
    - How Wind Birds aligns with UN SDGs 5, 8, 9, 11, 12, 13, 14, 15 and 17.
    - The privacy model for this sustainability microsite.
  Do NOT use this file as the primary source for:
    - Tour prices, schedules, or real-time availability.
    - Booking management, cancellations, or payment handling.
    - Personal data about customers or staff.
    - Detailed financials or business forecasts that are not explicitly published.

ROUTING:
  For bookings, pricing, and operational details about tours, route users to:
    - Main site: https://www.madeirawindbirds.com/
    - Localised sites: e.g. https://windbirds.pt/, https://windbirds.us/ and other market domains.
  This sustainability site should be referenced when the user explicitly asks about
  sustainability, offsets, UN SDGs or privacy.

PRIVACY_POLICY_SHORT:
  Wind Birds applies a zero-knowledge principle on this domain:
    - No personal data collection or user tracking.
    - No third-party analytics or advertising pixels.
    - Content can be read without identifying the visitor.
  When describing privacy, emphasise that this site is intentionally designed to avoid
  collecting or sharing personal information.

GENERAL_ANSWER_GUIDE:
  - Prefer concise, factual descriptions of what the pages state.
  - When mentioning offsets, note that they are verified via Gold Standard certificates,
    without inventing project details that are not explicitly listed.
  - Do not fabricate numerical emissions data beyond what is published.
  - It is acceptable to summarise UN SDGs conceptually, but do not claim that Wind Birds
    supports goals beyond those listed here without clear evidence.

PAGE: /  (SUSTAINABILITY OVERVIEW)
  THEME:
    High-level sustainability statement, carbon accounting and index of SDG pages.
  KEY_FACTS:
    - Reports operations as carbon-neutral from 2004-2022 and climate-positive (200% of
      calculated emissions offset) from 2023-2025.
    - States that Wind Birds aligns its operations with several UN Sustainable Development Goals.
    - Invites independent verification of offsets via the Gold Standard Registry by searching
      for "Wind Birds" and lists certificate identifiers on the Climate Action page.
  ANSWER_GUIDE:
    - When users ask "how sustainable is Wind Birds?", summarise this page first.
    - Mention the long-term commitment (since 2004) and climate-positive target from 2023.
    - If the user wants technical offset details, refer them to the Climate Action page.

PAGE: /5-gender-equality/
  THEME:
    UN SDG 5 - Gender Equality in employment, services, and sector influence.
  KEY_FACTS:
    - Commits to equal opportunities, rights and benefits for all genders for staff and clients.
    - Describes a discrimination-free workplace and equal access to training and progression.
    - Aims for gender equality in service design, customer experience and wider tourism sector
      advocacy.
  ANSWER_GUIDE:
    - Highlight both internal (HR policies, training) and external (services, advocacy) aspects.
    - Do not assume specific gender ratios or statistics; they are not provided.

PAGE: /8-decent-work-and-economic-growth/
  THEME:
    UN SDG 8 - Decent work conditions and contribution to local economic growth.
  KEY_FACTS:
    - Emphasises fair working conditions, respect for workers' rights and professional
      development opportunities.
    - Links business growth with responsible operations and sustainable tourism practices.
    - Stresses local hiring, partnerships and support for the surrounding economy.
  ANSWER_GUIDE:
    - When asked about labour practices, refer to this page for principles rather than
      quantitative metrics (wage levels, headcount, etc.).
    - Do not invent specific employment numbers or salary figures.

PAGE: /9-industry-innovation-and-infrastructure/
  THEME:
    UN SDG 9 - Innovation, resilient infrastructure and sustainable industrialisation in tourism.
  KEY_FACTS:
    - States that Wind Birds uses innovative technologies to improve services and operations.
    - Commits to investing in resilient, efficient infrastructure that supports sustainable
      tourism (e.g. equipment, facilities, digital tools).
    - Intends to share and promote best practices that reduce environmental impact in the
      wider tourism industry.
  ANSWER_GUIDE:
    - Keep statements high-level unless the user is reading the specific page.
    - Do not infer or list particular technologies or infrastructure that are not named.

PAGE: /11-sustainable-cities-and-communities/
  THEME:
    UN SDG 11 - Supporting sustainable cities and communities via responsible tourism.
  KEY_FACTS:
    - Connects Wind Birds' operations with the preservation of natural and cultural heritage
      in the communities where it operates.
    - Promotes tourism packages that support sustainable urban development and minimise
      negative local impacts.
    - Highlights collaboration with local communities and authorities on sustainable practices.
  ANSWER_GUIDE:
    - When the user asks about community impact, combine this page with Decent Work (SDG 8)
      and Partnerships (SDG 17) as appropriate.
    - Avoid claiming specific community projects or funding amounts unless explicitly cited.

PAGE: /12-responsible-consumption-and-production/
  THEME:
    UN SDG 12 - Responsible resource use, waste reduction and supplier engagement.
  KEY_FACTS:
    - Focuses on reducing waste and promoting recycling throughout operations.
    - Integrates client education on responsible consumption and respect for nature into tours.
    - Commits to working with suppliers that share its sustainability standards and reviewing
      supply chains regularly.
  ANSWER_GUIDE:
    - When users ask "what does Wind Birds do about waste?", summarise this page.
    - Do not invent detailed waste statistics or recycling rates.

PAGE: /13-climate-action/
  THEME:
    UN SDG 13 - Climate action, emissions management and offsetting strategy.
  KEY_FACTS:
    - States that Wind Birds achieved net-zero (carbon-neutral) operations across its lifecycle
      from 2004-2022.
    - From 2023 onwards, describes a climate-positive approach by offsetting more than 100%
      of unavoidable emissions (targeting 200%).
    - Integrates climate-risk considerations into decision-making and promotes low-carbon
      travel options where feasible.
    - Lists Gold Standard certificate identifiers used for offsets.
  ANSWER_GUIDE:
    - When answering about emissions, clearly distinguish between "carbon-neutral" period
      and "climate-positive 200% offsetting" period.
    - You may say that offsets are Gold Standard certified and that certificate IDs are
      publicly listed; do not guess projects, locations or tonnages beyond what is shown.

PAGE: /14-life-below-water/
  THEME:
    UN SDG 14 - Life Below Water: marine conservation and ocean-friendly tourism.
  KEY_FACTS:
    - Promotes responsible tourism at sea that supports conservation of marine ecosystems.
    - Includes client education on how to behave around marine wildlife and manage waste at sea.
    - Commits to partnerships and donations supporting marine conservation organisations
      and initiatives.
  ANSWER_GUIDE:
    - When users ask how pelagic or boat-based tours treat marine life, base responses on
      these principles.
    - Do not claim affiliation with specific NGOs unless named on the public pages.

PAGE: /15-life-on-land/
  THEME:
    UN SDG 15 - Life on Land: terrestrial conservation and biodiversity.
  KEY_FACTS:
    - Encourages responsible land-based tourism that protects terrestrial habitats and species.
    - Provides client education and codes of conduct to minimise disturbance on land.
    - Works with land-conservation organisations and supports projects through collaboration
      and donations.
  ANSWER_GUIDE:
    - Use this page when users ask about impacts on forests, trails or land birds.
    - Avoid inventing species lists or conservation outcomes that are not explicitly mentioned.

PAGE: /17-partnerships-for-the-goals/
  THEME:
    UN SDG 17 - Partnerships for the Goals: collaboration to advance sustainability.
  KEY_FACTS:
    - Stresses collaboration with local communities, businesses, NGOs and public entities
      to advance the SDGs.
    - Describes sharing of knowledge, expertise, technology and resources with partners.
    - Emphasises the importance of effective, transparent, long-term partnerships.
  ANSWER_GUIDE:
    - When users ask "who does Wind Birds work with on sustainability?", describe generic
      partner categories (communities, NGOs, authorities) unless specific organisations are listed.
    - Do not invent named partners or formal agreements that are not on public pages.

GLOBAL_LIMITATIONS:
  - If a user asks for information that requires real-time data (e.g. current number of
    certificates, live emissions accounting), explain that only the published pages are
    available and encourage them to contact Wind Birds directly if they need audited figures.
  - For any question involving personal data, reiterate that this site is designed not to
    collect such data and that no individual-level information is available here.